Do I need any special software to make CD/DVD autorun?
Yes, for working with templates you need to use IndigoRose AutoPlay Media Studio v5.x
or v6.x. It's not free software but you can download a 30-day free trial copy from the official site.
What are the advantages of purchasing an AMS template?
The major advantage is price: You get a high quality autorun for your business presentation or any other disc for just $20-$150. You don't have to hire a programmer's studio. The second advantage is time frame: It usually takes 5-15 days for a good programmer
to produce a autorun of such quality.
What do I receive when I order a template?
After you complete the payment via our secure form, then you will receive a confirmation email with link(s) to download .zip(s). The .zip file(s) contains the following: PSD file(s), AMS file(s), fonts, FLA file(s), sounds file(s), if all will be used in your template. You will need unzipping software to open the .zip archive. Windows users may visit www.WinZip.com
I would like to make payment by company check. Is that possible?
Please use PayPal payment option. They accept payments by check.
My transaction was suspended?
Such non tangible products like website templates are very easy target for carders (persons who use stolen credit card details in order to make purchases). That's why we developed an advanced anti fraud protection system. This helps us to prevent fraud and keep website templates as rare as possible.
Your transaction may be suspended when the anti fraud system marks it as a suspicious one. You will need to wait a few hours while our operator calls to merchant services provider and checks your transaction manually. Your details will be moved to a white list if everything goes well. You will never be
suspended again.
I ordered a template but haven't received the download information
In this case please contact our Billing Department via support or e-mail (support@ams-templates.com).
Is the license a one-time fee payment?
Yes, the payment for your template is a one-time fee without any additional charges.
Is it possible to reactivate my download link if it was deactivated after 3 days?
Yes. Please contact our billing department and they will reactivate your link.
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